Privacy Policy
A legal disclaimer
Effective Date: September 2025
At Pretty Organised VA, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or contact us.
1. Information We Collect
We may collect the following types of personal information:
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Your name, email address, telephone number, and business details when you contact us or complete our enquiry form.
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Information relating to the services you request, including documents and details required to carry out virtual assistant tasks.
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Payment and invoicing details when engaging our services.
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Website usage data (such as IP address, browser type, and pages visited) collected through cookies or analytics tools.
2. How We Use Your Information
We use your information to:
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Provide and manage our virtual assistant services.
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Respond to enquiries and communicate with you.
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Process payments and send invoices.
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Improve our website, services, and client experience.
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Comply with legal or regulatory requirements.
3. How We Store Your Information
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Your personal data is stored securely and is only accessed by authorised personnel.
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We do not sell, rent, or trade your information with third parties.
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We may use trusted third-party service providers (e.g. cloud storage, payment processors, communication platforms) who are GDPR-compliant.
4. Data Retention
We retain your information only for as long as necessary to provide services, meet legal obligations, or resolve disputes.
5. Your Rights
You have the right to:
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Request a copy of the personal data we hold about you.
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Ask us to correct or update any inaccurate information.
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Request that we delete your personal data (subject to legal or contractual obligations).
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Withdraw consent to marketing communications at any time.
To exercise these rights, please contact us at:
📧 prettyorganisedva@gmail.com
📞 07486 075 729
6. Cookies
Our website may use cookies or similar technologies to improve your browsing experience. You can control cookie settings through your browser.
7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of other websites.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📞 07486 075 729